Rig Expert Canada warrants all shipped products to be free from
defects in parts and workmanship for a period of 24 months (for Antenna Analyzers)
, 12 months (for interface devices) or 6 months (for pre-wired cables). The defective product will be either repaired
or replaced, at our discretion. Customer is responsible for shipping of defective unit to Rig Expert Canada.
Rig Expert Canada is responsible for return shipping. Please consult with Rig Expert Canada before returning anything back.
If repairs are required during the warrantee period for other than manufacturing or parts defects, an estimate of
the repair cost will be provided prior to repair.
By buying Rig Expert Canada products you agree that the sole and exclusive
maximum liability that Rig Expert Canada has arising from any product sold on the Rig Expert Canada
web site shall be the price of the product ordered. In no event shall Rig Expert Canada, its directors,
employees or other representatives be held liable for special, indirect, consequential, or punitive
damages related to products sold.
Rig Expert Canada does not sell, rent, lease or trade customers personal information
with any other company.
Rig Expert Canada performs non-warranty repairs to all RigExpert products. Our service rate is $45.00 U.S. per
hour (1 hr. minimum, 2 hr. maximum) plus the cost of replaced parts (if any). Customer is responsible for shipping
and insurance to and from us. Free estimate is available upon request. The service rate is subject to change
Rig Expert Canada accepts non-repair returns. Returned items must
be received by us in original, as-shipped, condition including the original box, manuals and accessories.
Returns must be within 30 days of purchase (shipping). Heavily used items or items in non-original state are
subject to a 15% restocking fee. Shipping charges and cost of MixW software registration are not refundable.
Important: Don't return your item
without prior consultation with Rig Expert Canada representative.